Our Story
After 15 years of working in the e-commerce marketplace, RefundSniper founder Noah Gross began noticing something a little off within the space. While more sellers were turning to Amazon to handle their business, more inventory seemed to be getting lost in the process. Upon further investigation, Noah discovered that while Amazon was no doubt a great platform for sellers, there seemed to be no rhyme or reason as to how the company accounted for inventory.
To fix this, Noah began analyzing the current data and writing various code and algorithms to address it. Once he found the correct solution and the technology was in place, Noah and his team began aggressively filing claims with Amazon for discrepancies in FBA inventory, and lo and behold, it worked!
Eventually, a friend asked Noah to run his algorithm on his inventory, which also worked. That friend turned into another friend, which turned into a friend’s brother-in-law, which continued turning and turning until, eventually, there was a full list of clients. Today, RefundSniper—under the Threecolts umbrella—has grown into thousands of accounts and an entire team of analysts, with millions of dollars recovered for Amazon sellers.
Over these past few years, Threecolts CEO Yoda Yee and his RefundSniper team have worked diligently at improving RefundSniper, painstakingly refining the algorithms, investing in technical infrastructure, and expanding the technology. Today, Threecolts proudly offers RefundSniper to all Amazon platforms, helping thousands of sellers make sense of their Amazon inventory while reclaiming millions of dollars in reimbursements.
Leadership
Noah Gross
Founder/CEO
As the Founder and CEO of Refund Sniper, Noah Gross leads the overall development, technology, and services teams of the company on a day-to-day basis. Noah has over 15 years of experience in e-commerce and operations leadership, having been a founder and investor in several successful brick and mortar startups, all of which enjoyed profitable exits thanks to his unique vision and leadership.
In his spare time, Noah enjoys kicking back with a good bourbon and solving a good data problem, though not always at the same time. He currently resides in New York with his wife and four children.
Chaim Morgan
Director of Business Development
Chaim serves as the Director of Business Development at Refund Sniper. Hailing from a strong foundational background in the e-commerce and technology sectors, Chaim brings an extensive knowledge of the Amazon platform to the company. Prior to Refund Sniper, Chaim worked as Head of Sales for a successful online pet supplies company, where he also oversaw the creation and development of the company’s first private label line, eventually serving as its lead Brand Ambassador here in the States and abroad.
In his spare time, Chaim loves posting impressive personal numbers after a long outdoor run and even more impressive client numbers on LinkedIn, putting his friendly, outgoing personality to work in building long-lasting relationships both inside and outside the company. Chaim currently lives in Clifton, NJ with his wife and 3 young boys.
Avital Lipsett
Client Relationship Manager
Avital plays a dual role within Refund Sniper’s leadership team. Not only is she a Senior Data Analyst, but she also is Refund Sniper’s Client Relationship Manager. With a degree in psychology and assessments and having worked in the bookkeeping field before joining the team, Avital was the perfect candidate to fill this role. Prior to that, she worked as a medical transcriptionist for many years, so deciphering complex and confusing data is second nature to her.
With Avital, Refund Sniper’s clients can be sure that they are in good hands and will be taken care of in an efficient manner. She currently lives with her husband and children in Israel.